Provides case management and service coordination for individuals with developmental disabilities that reside in private certified homes in the community by performing the following duties and responsibilities.
Essential Duties and Responsibilities Includes the following, but is not limited to:
- Coordinates services and supports for individuals residing in certified adult family homes.
- Discusses progress toward goals with each consumer, family home provider, and significant others as appropriate.
- Coordinates and facilitates meetings regarding consumer”s support needs, objectives, and futures planning.
- Conducts meetings, monitoring, and quality service reviews/audits at least monthly for each consumer on caseload (face to face in the family home with the family home provider).
- Coordinates and consults with clinicians and specialists concerning treatment and support plans for each consumer.
- Plan, Individual Support/Service Plan (ISP), and Individual Program Plan (IPP).
- Develop, maintain, and track each consumer’s Person-Centered Plan and ISP.
- Responds to urgent and/or emergency calls during and after business hours.
- Documents and records case management activities, consumer progress, regulatory requirements, and service requirements in a timely fashion.
- Creates, organizes, and maintains databases and all files.
- Provides quality leadership and quality relationships with staff, contractors, consumers, family members, and professional agencies in the community.
- Documents and reports issues of corrective action, special incident reports, alleged abuse, and other matters impacting each consumer quality of life and/or corporate business.
- Participates in and contributes to management meetings, quarterly mandatory in-service meetings, and other meetings required by COI.
- Successfully complete the regional center’s residential services orientation.
- Ability to make logical decisions, detail oriented, well organized, personable, professional, willing to learn, able to communicate with people of diverse cultures and lifestyles.
- Work collaboratively to assist consumers in relocating to or from a certified family home.
Manages a consumer caseload of approximately 1:15. Responsible for managing between one and fifteen certified family home situations. Supervises several respite staff that provide support to consumers on the caseload. Carries out COI’s policies, procedures, regulatory requirements, contractual obligations, and applicable laws. Responsibilities include training employees and family home providers; addressing complaints, and resolving problems.
In order to perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or abilities required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Education and/or Experience
Bachelor’s degree in psychology, social work, or a related field is highly preferred and/or at least two years management experience in providing residential supports to people with developmental disabilities.
Ability to read, analyze, and interpret basic clinical treatment plans, basic spreadsheets, reports, state regulations, policies and procedures.Ability to respond to common inquiries or complaints from consumers, contractors, families, employees, community agencies, regulatory agencies, and other businesses in the community.Ability to write program plans that may or may not conform to a prescribed style or format. Ability to effectively present information to consumers, contractors, families, employees, community agencies, regulatory agencies, and other businesses in the community.
Ability to perform basic mathematical concepts and apply to develop basic spreadsheets and monitoring checks and balances of consumer’s SSI information/personal and incidental finances.
Ability to define problems, collect data, establish facts, and draw valid conclusions.Ability to identify and access generic and community resources that are essential in providing quality services and supports.
Ability to perform duties of the job involves prioritizing and paying close attention to detail. Ability to prioritize needs and demands is essential.Ability to maintain and organize files as per agency protocol. An employee must demonstrate the ability to maintain updated paperwork/documentation, schedules, and appointments.
Ability to operate a desktop computer and competency in general functions of Microsoft Windows utilizing the following programs: MS Word, and MS Excel basics. Ability to generate and retrieve send, and respond to e-mail. Proficient in searching the Internet.
Certification, Licenses, Clearances, and Registrations
To perform the duties of this job, an individual must possess reliable daily transportation, maintain vehicle insurance for the automobile used to perform the functions of this position, and maintain a valid California Driver’s License.
COI must obtain initial and ongoing criminal background clearances from the Department of Justice, Department of Developmental Services, and in some instances the Federal Bureau of Investigation as per Welfare and Institutions Code-Title 17.
Successful completion and maintenance of CPR/1st Aid is a requirement for employment.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hand to finger, handle or feel, reach with hands and arms, talk or hear, and taste or smell.The employee frequently is required to climb, balance and stoop, kneel, crouch, or crawl.The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to focus.
Transporting to and from home locations and other community locations is an essential component of this job.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to outside weather conditions.The noise level in the work environment is usually moderate.